Shipping Policy
At Rk2Store, we aim to provide fast, safe, and reliable shipping to all our customers. Please review our shipping policy below to understand how we handle orders and deliveries.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been placed, and a shipping notification email with tracking details once your order has been dispatched.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Rs. 140 |
| Express Shipping | 1–3 business days | Rs. 170 |
| Cash on Delivery (COD) | 3–7 business days | Rs. 155 |
Please note: Delivery times may vary depending on your location, weather, and courier performance.
3. Shipping Locations
We currently ship to:
- All locations within India
- [Optional: International shipping to select countries]
If we are unable to ship to your location, we will contact you directly.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email or SMS. You can track your package directly from our website under “Track My Order” or through the courier’s website.
5. Delayed or Lost Orders
In rare cases, deliveries may be delayed due to circumstances beyond our control. If your order hasn’t arrived within the expected timeframe:
- First, check the tracking status
- Contact the courier
- If needed, contact our support team at Email: info.ramkrishnakushwah@gmail.com
We’ll do our best to help resolve the issue promptly.
6. Incorrect Shipping Information
Please double-check your shipping details before submitting your order. We are not responsible for lost or delayed packages due to incorrect or incomplete shipping addresses.
7. Damaged or Missing Items
If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery. Include your order number and photos (if applicable) so we can assist you as quickly as possible.
8. Contact Us
If you have any questions about shipping or delivery, please contact our customer support team:
Rk2Store
Email: info.ramkrishnakushwah@gmail.com
Website: https://www.rk2store.shop